Electronic signature
Status: ExperimentalHow to use ‘experimental’ patterns
Contents
Overview
The electronic signature pattern allows users to legally sign a document or instrument online.
Policy experts in the Lasting Power of Attorney team have assured that this method of signing online is legally compliant.
There’s a challenge in helping people used to wet signatures to understand that ticking a box is as secure and meaningful as making a unique mark with a pen.
This pattern has tested very well. A lawyer (a professional user) gave high praise to how the pattern checks that a user understands it and is able to sign online in this way.
It’s also been successful with the public, who often prefer and trust more traditional methods for legal processes.
The team found that having guidance on signing electronically in specific parts of the journey before signing was key to giving people the confidence to break with tradition.
How the pattern is currently used
The key user need for this for the ‘Make and register an LPA’ service is to reduce the need for certain groups of people to all be in the same room at the same time. Because this is difficult to coordinate, multiple signatures end up being added to the instrument at different times.
It’s also faster than processing paper forms.
Contribute to this pattern
You can help develop this pattern by adding information to the ‘electronic signature’ Github discussion. This helps other people to use it in their service.
Example
Step 1: Check that the user can sign their LPA themselves
Step 2: Help users when they’re not sure if they can sign
Step 3: Sign the LPA
Step 4: An error message for when the user has not selected both options
Step 5: Send the LPA witness a code
Step 6: The LPA witness enters their code
A Figma link was not included when this pattern was added but you can view example images.
There may be more information in the ‘electronic signature’ Github discussion.
Contribute a Figma link
If you have a Figma link for this pattern (or a pattern like it) you can add it to Github discussion. This helps other people to use it in their service.
Accessibility findings have been added for this component. There may be more information in the ‘electronic signature’ Github discussion.
External audit
- Conducted by: User Vision
- Date: 22 August 2024
Audit findings
No issues returned.
Internal review
- By: MOJ Accessibility team
- Date: 30 May 2024
Review findings
No issues returned.
Contribute accessibility findings
If you have accessibility findings that are relevant to this pattern you can add them to the Github discussion. This helps other people to use it in their service.
No code was included when this contribution was added.
You can use the ‘electronic signature’ Github discussion to:
- view other code blocks
- add relevant code