During discovery, you’ll spend time understanding your users. Your team should consider whether anyone could be harmed (physically, mentally, or financially) or excluded by your service.
How to prepare for your assessment
To explore the ethical impact of your service, you should do one or both of these:
- hold a universal barriers workshop
- hold a session to review our ethical principles
During your assessment
You assessor will need to see the output of your preparation.
You’ll also need to use it to answer these questions to show that you’ve understood the social impact of your proposed service:
- who could be accidentally excluded by using your service?
- does your service have vulnerable users and how might you meet their needs?