1. 1. Client details

   • Personal details completed
   • What you are covered for completed

2. 2. Means assessment

   • Bank account details
   • Income
   • Regular payments
   • Property
   • Savings and investments
   • Items of value
   • Restrictions

3. 3. Merrits assessment

   • Incident details completed
   • Respondent details completed
   • Case details completed

4. 4. Apply

   • Submit application